Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Link to pdf on wiki causes ERR_TOO_MANY_REDIRECTS

HarryBroeders
Contributor
September 7, 2024

All links on my wiki's which point to documents (.pdf or .docx) don't work anymore. They all produce an ERR_TOO_MANY_REDIRECTS error. Please help.

Example link:

 

https://bytebucket.org/HR_ELEKTRO/rts10/wiki/LEGv7/LEGv7-Pinky_ebook.pdf

3 answers

1 accepted

2 votes
Answer accepted
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 9, 2024

Hi @HarryBroeders @baroy @VersD 

Thank you for bringing this to our attention. A few other users have reported this same issue, and we escalated it to our engineering team for further investigation.

A root cause is believed to have been found, and a deployment to fix the issue is currently in progress.

We will keep you posted once we have have further updates.

Regards,

- Ben (Bitbucket Cloud Support)

HarryBroeders
Contributor
September 9, 2024

Thanks, the problem is fixed now.

Like Ben likes this
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 9, 2024

Thankyou for the confirmation @HarryBroeders ! :)

- Ben (Bitbucket Cloud Support)

0 votes
baroy
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 8, 2024

I am experiencing the same issue on wiki documents and images.

0 votes
VersD
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 8, 2024

I second this. Things like pictures also don't load. Seems to be a CSP configuration error on the bytebucket server? 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events