Hello, I've lost my recovery keys and I am unable to log in to bitbucket with this account. I am still able to log in to Atlassian account. I'm curious if there is a way to reset my bitbucket account.
Thanks!
Straight from the Atlassian KB for BitBucket 2FA:
Having recovery codes is critical to recover your account should you lose access to your authentication application. In addition to downloading a text file you might want to print a version of your recovery codes to have a physical copy as a resource of last resort. Atlassian cannot disable 2FA for any Bitbucket user account.
Source: https://confluence.atlassian.com/bitbucket/two-step-verification-777023203.html
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.