Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

My repo has only 2 users, still getting account limit exceeding error on invitation.

thehitechpanky
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 19, 2019

My repository has only 2 users attached. Still getting plan limit error.

1 answer

0 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 20, 2019

Hi @thehitechpanky , welcome to the Community!

I've checked your Bitbucket Cloud account and I could see that you have only 2 users, indeed. However, you said you're getting an error about reaching the account limit. Can you confirm if the repo where you're inviting the other users belongs to your account or to a different Bitbucket account? If the repo belongs to an account that already has 5 users, you won't be able to add any more users there.

You can also let us know the name of the repo and the username of the user you're trying to add so we can have a look.

Best regards,

Ana

thehitechpanky
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 20, 2019

repo is https://bitbucket.org/taxhealin/face_attendance user is shahmannish@gmail.com

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events