Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Not able to push or pull

Preeti Sar
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 29, 2025

Hello,

I have tried several times now to create an ssh key, pair it, checking config file. Even tried to clone repository again. It was working before, but now simply nothing works. All I get is:

Operation timed out

banner exchange:  Operation timed out

fatal: Could not read from remote repository.

 

Please make sure you have the correct access rights

and the repository exists.

Can anyone please help me? It is delaying my publication.

Thank You.

2 answers

0 votes
Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 1, 2025

Hi @Preeti Sar

Welcome to the community.

Could you confirm if you have already re-created your SSH key?

Could you also try to connect to a different network (i.e. use mobile data) and see if it works or not? This is to rule out if this a network issue or not.

Regards,
Mark C

0 votes
Nikola Perisic
Community Champion
August 30, 2025

Hi @Preeti Sar 

I have removed the IP address, since that's sensitive information and this is the public forum. As for the issue you are facing, do you also have someone who is an admin of that repository?

Check this as well: https://stackoverflow.com/questions/16074832/cannot-push-to-git-repository-on-bitbucket

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events