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Not receiving verification emails

Auxo Labs
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 5, 2025

Hello Support,

I am attempting to change my main email on the account, but unable to do so because the verification emails are not getting through.

I am attempting to change my account email from <redacted> to <redacted>

Please help.

Regards,
Raj

1 answer

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 6, 2025

G'day, @Auxo Labs 

Welcome to the community!

Have you checked your spam or other folder in your mailbox? I can see that there was no issue sending emails from our end. Perhaps the emails were redirected there, so I highly suggest you check them.

Let me know how it goes.

Regards,
Syahrul

 

 

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