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Not seeing my own user as workspace admin thought I create the workspace for my organization

CTOTwenty4X
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September 7, 2025

Hi,

I have created an new bitbucket account for my organization and created workspace and purchased the standard plan. But I am not seeing my self as admin to add or invite the users to the workspace. Below are workspace details. How can I resolve this issue ?

1 answer

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Shwetha Suvarna
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 9, 2025

Hey @CTOTwenty4X ,

Thank you for reaching out to us...

Reviewing the internal logs, we understand that you are the Admin of the Workspace.
However, because the users in this workspace are managed via Unified user management, the user accesses are defined in this centralised system.

You would have to reach out to the Org Admin of the Organisation to provide the necessary access for the Bitbucket Cloud product (i.e. Product Admin role)

I hope this helps.

Best Regards
Shwetha Suvarna

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