Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Pipeline Error: Connection timed out

Mylene Kreiger May 7, 2025

Hi there,

I have a pipeline error and can't sort out why. 

[host25.ssl-net.net] ssh: connect to host host25.ssl-net.net port 2222: Connection timed out
[host25.ssl-net.net] error in info.php on line 6
[host25.ssl-net.net] exit code -1 (Unknown error)
done deploy:info 130s 165ms
ERROR: Task deploy:info failed!
task deploy:failed
done on host25.ssl-net.net
done deploy:failed 90ms

Nothing changed since the last time I used the pipeline so I am really clueless.
Known Hosts and Access Key are set. 
I tried this approach: https://stackoverflow.com/questions/67631692/connect-bitbucket-pipeline-to-cpanel-with-api-keys
But for the Access Key inside the repo it always tells me the public key is not unique. I guess thats it because I have it placed in my bitbucket settings.

Any Ideas?

Thanks and all the best,
Mylene

 

2 answers

0 votes
Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 20, 2025

Hi @Mylene Kreiger

Thank you for reaching out to the community.

Could you add more loggings to the SSH command for us to get more info on the error?

Something like adding "-vvv" flag?

Additionally, if this is related to SSH authentication, you could trying checking the authentication similar to this KB.

ssh -Tvvv user@host25.ssl-net.net -p 2222

Regards,
Mark C

0 votes
Mylene Kreiger May 19, 2025

@Theodora Boudale Any ideas regarding my problem? 🙈

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin Site Admin
TAGS
AUG Leaders

Atlassian Community Events