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Can not access to my repository !

phjounin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 24, 2025

Hello,

A long time ago I created the repository *REDACTED* and since a few weeks/months this repository is not available anymore :
I got the message !

Resource not found

Return to the previous page or go back to your dashboard.


The workspace is somehow still there, because i can not create the workspace (got error: This workspace ID is taken. Try another ID.).

Do I miss something ?
What can i do to reactivate it ?

Thanks,
Philippe

2 answers

0 votes
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 28, 2025

Hi @phjounin 

We have just proceeded with re-enabling your account. Please login and let me know if any issues.

Cheers!

- Ben (Bitbucket Cloud Support)

0 votes
Brant Schroeder
Community Champion
May 24, 2025

@phjounin welcome to the Atlassian community

If you have not used it for a long time then Atlassian will remove it.  They will send you emails about the removal.  How long has it been since you used it last?

phjounin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 25, 2025

Thanks for your answer.

Indeed i have been inactive since  couple of years, however i did not receive any mail from atlassian or bitbucket.
Is there a way either to reactive the repository ?
Even if the content is destroyed, i should be able to recover it.

Thnaks !

Brant Schroeder
Community Champion
May 25, 2025

@phjounin I have escalated to Atlassian.  If it has not been past 7 days they might be able to recover but if it has been longer then they will not be able to recover it.

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