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Didn't receive invitation email from Bitbucket

Qian xiyu
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 27, 2025

Can you help me check or re-send the invitation?

2 answers

0 votes
Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 27, 2025

Hi @Qian xiyu

Welcome to the community.

I checked your email on our end, however, it is not listed in our email suppression list.

I checked our internal logs and I can see that the invitation was successfully sent.

Could you check if you have an email filter out emails from us?

Regards,
Mark C

0 votes
Nikola Perisic
Community Champion
July 27, 2025

Welcome @Qian xiyu 

This is because your email has been added to the supression list from Atlassian's side. To resolve this, someone from Atlassian team will respond to you on this thread to remove it from the block list.

 

Qian xiyu
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 27, 2025

Subject: URGENT - Email suppressed, cannot receive invitations
 My email has been added to suppression list, I cannot receive any invitations or account-related emails. Please remove from blocklist immediately.

Qian xiyu
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 27, 2025

My time is agent now,and I need to receive an invitation e-mail from my university in asutralia so that i can handle my assignment.However until now the problem has not been resolved.

Yogesh Mude
Rising Star
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July 27, 2025

@Qian xiyu  Can you check in the spam/junk folder as well ?

 

Qian xiyu
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 27, 2025

I have checked in the junk folder.However no invitation e-mail.

 

Yogesh Mude
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 27, 2025

Whoever is sent out the invitation, can u ask one more time to resend it and check in all inbox/spam/junk? i noticed sometimes  the invitation went to spam/junk folder as well.

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