Error message when viewing comits

[Nicolas Schmitz]

Hello,

when we try to visualize commits in bitbucket we get : 

An error occurred

Something went wrong while trying to serve your request. Try reloading the page.

This error happen only of we visualise it with the base url (https://bitbucket.ens-lyon.fr) and not if accessed via the other url : http://atlassian.ens-lyon.fr:7990

In log, when error happens : 

2018-05-23 13:58:28,244 WARN [http-nio-7990-exec-30] appli @1Q4UO3Ix838x555127x0 1o6nn4j 140.77.250.162,140.77.48.183 "POST /rest/tags/latest/projects/ENSCOL/repos/appli/tags HTTP/1.1" c.a.p.r.c.s.j.XsrfResourceFilter Additional XSRF checks failed for request: http://atlassian.ens-lyon.fr:7990/rest/tags/latest/projects/ENSCOL/repos/appli/tags , origin: https://bitbucket.ens-lyon.fr , referrer: https://bitbucket.ens-lyon.fr/projects/ENSCOL/repos/appli/commits , credentials in request: true , allowed via CORS: false

2018-05-23 13:58:28,380 WARN [http-nio-7990-exec-29] appli @1Q4UO3Ix838x555129x0 1o6nn4j 140.77.250.162,140.77.48.183 "POST /rest/build-status/latest/commits/stats HTTP/1.1" c.a.p.r.c.s.j.XsrfResourceFilter Additional XSRF checks failed for request: http://atlassian.ens-lyon.fr:7990/rest/build-status/latest/commits/stats , origin: https://bitbucket.ens-lyon.fr , referrer: https://bitbucket.ens-lyon.fr/projects/ENSCOL/repos/appli/commits , credentials in request: true , allowed via CORS: false
2018-05-23 13:58:28,748 WARN [http-nio-7990-exec-14] appli @1Q4UO3Ix838x555131x0 1o6nn4j 140.77.250.162,140.77.48.183 "POST /rest/analytics/1.0/publish/bulk HTTP/1.1" c.a.p.r.c.s.j.XsrfResourceFilter Additional XSRF checks failed for request: http://atlassian.ens-lyon.fr:7990/rest/analytics/1.0/publish/bulk , origin: https://bitbucket.ens-lyon.fr , referrer: https://bitbucket.ens-lyon.fr/projects/ENSCOL/repos/appli/commits , credentials in request: true , allowed via CORS: false

You will find the support.zip attached. 

Thank you very much in advance for any advice !

[Nicolas Schmitz · Accepted solution]

Hi,

Thank you very much for your help. I've added : 

proxyName=bitbucket.ens-lyon.fr
proxyPort=443
scheme=https

To my shared/bitbucket.properties file, but still I have the same error :-(

I must miss something, but what ?

Thx again.

[Prasanth]

Hi Nicolas

Since you are trying to add proxy details to bitbucket.properties, I assume that you are running Bitbucket server version 5.0+. If that's the case, you need to add below to bitbucket.properties. 

server.secure=true
server.scheme=https
server.proxy-port=443
server.proxy-name=bitbucket.ens-lyon.fr

These are corresponding entries for connector configuration in the server.xml of 4.0+ version of Bitbucket.

Regards,

Prasanth - Atlassian

[Nicolas Schmitz]

Thank you :-) I didn't see the server.secure in documentation, maybe it should be updated ?

Anyway it worked so thank you very much.

Nicolas

[Prasanth · Accepted solution]

Hi Nicolas

It looks like the error you have provided from the logs is related the behavior mentioned in the below knowledge base article

• Cross Site Request Forgery (CSRF) protection changes in Atlassian REST - Atlassian Documentation 

If you are running Bitbucket version 4.x , need to make sure you have added the proxy configuration in server.xml and if it is 5.0+ , update <BITBUCKET_HOME>/shared/bitbucket.properties with proxy details as mentioned in above mentioned knowledge base article.

Let us know how it goes.

Regards,

Prasanth - Atlassian

[Matis Aas]

Thank you @Nicolas Schmitz

@Prasanth 

You saved my life, i wasted like 10 hours~ debugging this. Going through ports, proxy settings, firewall settings etc. Changing and trying basically everything and now i stumbled upon this post. Googled every error i got and it lead to swamp every time. 
This should be highlighted somewhere or added to installation. I haven't had the need to set up another Bitbucket for a long time and was completely clueless.

Matis

[jeschb]

Hello friends.

@Prasanth ´s answer works fine! 👍

In my case properties is in this path:

/data/atlassian/application-data/bitbucket/shared/bitbucket.properties

And tha entire file is:

#>*******************************************************
#> Migrated to database at jdbc:postgresql://127.0.0.1:5432/bitbucket?targetServerType=master
#> Updated on 2020-01-09T21:33:16.709Z
#>*******************************************************
jdbc.driver=org.postgresql.Driver
jdbc.url=jdbc:postgresql://127.0.0.1:5432/bitbucket?targetServerType=master
jdbc.user=bitbucketuser
jdbc.password=bitbucketdbpassword
#
server.secure=true
server.scheme=https
server.proxy-port=443
server.proxy-name=10.133.2.210