How do you apply a purchased license to a locally installed trial version?

[Mary Garcia]

Can see the purchased license in Atlassian page for our account, but can't find the place to apply it to the locally hosted Bitbucket instance. License page is not editable.

[Jack Nolddor _Sweet Bananas_ · Accepted solution]

Hi Mary,

Are you using an Administrator account?

If so, please follow the steps described on Updating your Bitbucket Server license details page

[Aaron]

Hello Mary,

You mentioned you had a community thread in our support ticket so I wanted to update this thread as well. @Jack Nolddor _Sweet Bananas_ , just to avoid any confusion for anyone going forward, you would need to ensure you are using a System Administrator account rather than a regular admin account.