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I cant upgrade plan.

Reka
Reka
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July 22, 2025

2025-07-22_17-06-22.pngPlease help, i cant upgrade my plan. 

I see this message, when trying change plan. Everything was ok, but now i have a problem

2025-07-22_17-07-40.pngi used 3 different credit cards with + balance. 

 

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Tinker Fadoua
Tinker Fadoua
Community Champion
July 23, 2025

Welcome to the Atlassian Community @Reka !

I faced similar problem couple months ago but I never received a message about my card. 

Please click here then select billing they will be able to help you.

Best,

Fadoua

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Ben
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 23, 2025

Hi @Reka 

I have raised a ticket on your behalf with our billing team. Please check your email for correspondence with that team, they should respond to you shortly.

Cheers!

- Ben (Bitbucket Cloud Support)

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