I'm an unable to receive email notifications

[Kirby Bryant]

https://community.atlassian.com/t5/Bitbucket-questions/I-stopped-receiving-email-notifications/qaq-p/1478249?tempId=eyJvaWRjX2NvbnNlbnRfbGFuZ3VhZ2VfdmVyc2lvbiI6IjIuMCIsIm9pZGNfY29uc2VudF9ncmFudGVkX2F0IjoxNjQ3NDQzMDQyMDQ5fQ%3D%3D#M59965

I believe I am on the bounce list again

https://community.atlassian.com/t5/user/viewprofilepage/user-id/986290 @Angélica Luz was previously removing them.

[Caroline R · Accepted solution]

Hi, Kirby, thank you for reaching out to Atlassian Community. 

I checked our logs and confirmed that your email had a block on the server that prevented emails from being sent to you. So I removed your email from this suppression list. 

Could you please confirm if you receive the notifications now? 

Kind regards,
Caroline

[Kirby Bryant]

Yes, I am receiving emails again, thank you.

[Caroline R]

Hi, Kirby, thanks for your confirmation! 

[Kirby Bryant]

Hi @Caroline R I believe I'm back on the bounce list. Could you remove me again?

Thanks

[Caroline R]

Hi, @Kirby Bryant. 

I reviewed your email and indeed it was in the suppression list with the following message: 

550: 550 5.1.1 Requested action not taken: mailbox unavailable

I have removed the block from your address. Please let me know if you receive the emails now. 

Kind regards,
Caroline

[Kirby Bryant]

Hi @Caroline R I think I might be back on the list.

Thanks

[Caroline R]

Hi, @Kirby Bryant, 

I confirmed a bounce message was sent back to our email provider with a "Requested action not taken: mailbox unavailable" error. Once our email provider received the message, the email address was placed in a suppression list preventing any additional emails from being sent to the address.

I removed your email address from the list. Could you please confirm if you receive our emails now? 

Kind regards,
Caroline 

[Kirby Bryant]

@Caroline R I am receiving them now thank you!