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Include ssh key on the site

hbrambila June 24, 2018

Hi,

I try add the ssh key on the bitbucket site but when I clicked on "Add" button, this session just appear loading and not add my key.

I tried the web browsers Chrome, Firefox and Edge on my PC. On mobile browser I tried with Samsung Internet. Both happen the same result.

2 answers

1 accepted

1 vote
Answer accepted
Caterina Curti
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 24, 2018

Hi @hbrambila,

We have been able to reproduce this behaviour in the following conditions when using Bitbucket Cloud (bitbucket.org):

- uploading an SSH that has already been added

- uploading an invalid SSH key

 

When creating a new SSH key, make sure to follow the instructions on the Set up an SSH key page.

 

While the message is visible in the Javascript console of the browser, no error is shown in the browser.

 

We have just raised this bug report for this problem:

https://bitbucket.org/site/master/issues/16572

 

Cheers,

Caterina - Atlassian

hbrambila June 24, 2018

Caterina,

It´s working!!!!

Thank you so much by your fast anwser. You helped me when you told that the ssh key should be a worng key!!!

I used the link below and following the steps for generate a ssh key.

https://confluence.atlassian.com/bitbucket/set-up-an-ssh-key-728138079.html

Again, thank you so much for your help and sorry for my bad english!!! :)

Caterina Curti
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 24, 2018

Happy to help @hbrambila and thanks for the link. I'll add it to my reply!

(Your English is perfect, no need to apologies :-))

0 votes
Willo June 24, 2018

It's a little unclear what's actually occurring, can you include a screenshot.

  • Also are you adding a key to your profile or to a specific repository?

I was able to add an access key to one of our private repos just over an hour ago no problem.

hbrambila June 24, 2018

@Willo

Thank you so much for try help me. Now my git with Bitbucket it´s working.

And sorry for my bad englsh.... :)

Willo June 24, 2018

No problem

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