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The remote authentication server is not available. Please try again later.

Chekib Kchouk
Chekib Kchouk January 21, 2019

I get this errir when I try to login to BitBucket:

The remote authentication server is not available. Please try again later.

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Bhushan Nagaraj
Bhushan Nagaraj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 21, 2019

Hi Chekib, are you using Crowd as a user directory? Please raise a support ticket along with the logs and the team should be able to help.

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Chekib Kchouk
Chekib Kchouk January 22, 2019

Bhushan, we are using active directory, I am actually not very familiar with the Bitbucket install, a developer who left the company recently installed it and configured it. I was able to access it initially, but not anymore now. Is there a way I can get with somebody on the phone to work on this issue with me, it is very critical.

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Chekib Kchouk
Chekib Kchouk January 22, 2019

Atlassian no longer offers personal support for Starter Licenses...We have a Starter License

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S.Toyo
S.Toyo September 28, 2019

@Chekib KchoukDid you fix this? We have the same exact issue..... :(

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