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Workspace setup in progres for a week now

Devon Curtis
I'm New Here
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October 14, 2024

I signed in for the first time in a long time and my screen has been stuck like this for over a week. I've tried signing in and out, clearing my cache, and using a different browser with no luck. Is there some step that I'm missing? Below is a screenshot of what I see.

 

Screenshot 2024-10-14 205136.png

1 answer

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 15, 2024

Hi @Devon Curtis 

Could you let me know the first letter of the workspace that you've tried to create so I can check this?

Cheers!

- Ben (Bitbucket Cloud Support)

Devon Curtis
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 21, 2024

Sorry for the late reply. I was out of town.

 

The first letter is s

Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 21, 2024

Hi Devon,

We've since discovered this is a result of a bug in our systems. I've reached out to our team to refresh your workspace so that the banner is removed.

Please let me know if the banner is still there after 48 hours.

Cheers!

- Ben (Bitbucket Cloud Support)

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