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admin need to bypass enforced 2f authentication due to invalid email address

Test_Access
Test_Access
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March 21, 2025

I'm trying to login to Bitbucket. The 2f auth validation comes up after I enter username/password. However, the email used for 2f authentication is no longer valid and I am unable to get emails. Can you help me bypass the 2f authentication check or change the email address?

 

 

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Syahrul
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 23, 2025

Hi there,

Welcome to the community!

I'm sorry, but bypassing the enforced one-time password isn't possible. You'll need to regain access to your email address to receive the code.

Regards,
Syahrul

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Test_Access
Test_Access
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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March 24, 2025

Is it possible to have the email address changed to a valid one?

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Syahrul
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 24, 2025

Hi there,

No, unfortunately you need to access the original email to change the email address.

Regards,
Syahrul

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