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Reset password, but lost access to email

Ludvig Ovtun van der Hagen
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April 10, 2018

Hi! I have to reset the password to my account, but I have no longer access to the email that is linked to bitbucket. Any ideas on how to retrieve the password for my bitbucket account?

2 answers

0 votes
Ana Retamal
Atlassian Team
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April 11, 2018

Hi Ludvig! If you lost access to your email address I'm afraid you won't be able to recover access to your account, as you won't be able to receive the reset password email. You'll need to create a new Bitbucket account and re-upload the repos from your local copy, or ask your colleagues to share them with you again.

Kind regards!

Ana

0 votes
Aswin Achuthan
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April 10, 2018

Hi, you might have to contact Atlassian Support

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