Someone has already added that SSH key

[Vijay]

Hi there, I tried to add my SSH key, but getting the error "Someone has already added that SSH key". Can someone help me resolve this? I don't think I own another Bitbucket account or have shared the key.

Thank you!

[Theodora Boudale]

Hi Vijay and welcome to the community.

The error indicates that the SSH key you are trying to add is already added to another Bitbucket account or to a Bitbucket workspace.

If you'd like to use it, the only way is for the key to be removed first from that account or workspace. Atlassian support cannot remove keys from accounts/workspaces and we also cannot share emails addresses of accounts and IDs of workspaces that are not associated with the email address you are reaching out from.

If you cannot figure out which account or workspace is using your key, you can generate a new SSH key pair for your account:

• https://support.atlassian.com/bitbucket-cloud/docs/configure-ssh-and-two-step-verification/

Kind regards,
Theodora

[Vijay]

Thank you, Theodora!

I never used Bitbucket before and using it for the first time. I am sure that the keys have  never been shared or used before.

Regards,

Vijay

[Vijay]

Any help is appreciated!

Thanks!

[Theodora Boudale]

Hi Vijay,

Apologies for the delay, I didn't get a notification on your first reply.

If you get the message "Someone has already added that SSH key", the fact remains that the SSH key you are trying to add is used by another Bitbucket account or workspace. This error doesn't show in any other case, and we cannot remove SSH keys from user accounts or workspaces. If you'd like to use SSH with Bitbucket Cloud, you'll need to use a different SSH key pair.

Kind regards,
Theodora

[Vijay]

Thank you, Mahesh!

I already tried to resolve the issue by following the same link you shared. However, it did not help me.

I would like to resolve this as soon as possible.

Vijay

[Mahesh Shinde]

Hi Vijay,

Please, refer the community post answer here: https://community.atlassian.com/forums/Bitbucket-questions/Someone-has-already-added-that-SSH-key/qaq-p/2216073

Let me know if that resolves your issue.

Regards,

Mahesh Shinde

[Vijay]

Thank you, Mahesh!

I already tried to resolve the issue by following the same link you shared. However, it did not help me.

I would like to resolve this as soon as possible.