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Stopped receiving email notifications

Kenny Schrock
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 22, 2024

I am no longer receiving email notifications for updates/comments in pull requests. I have confirmed that my settings are correct. My coworkers aren't having the same issue. It seems like my email was added to the suppression list.

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Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 23, 2024

Hello @Kenny Schrock ,

thank you for reaching out to Community!

I confirmed internally that your email was added to a suppression list which was preventing you from receiving those notifications.

I went ahead and removed it from that list, so you should be receiving new emails going forward. In case you identify the emails are still not being delivered, please let us know.

Thank you, @Kenny Schrock !

Patrik S

Kenny Schrock
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 24, 2024

Thanks! They are working now!

Like Patrik S likes this
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GladysA February 9, 2024

@Patrik S Even I'm facing the same issue. I have stopped receiving email notifications.

 

Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 13, 2024

Hello @GladysA 

I checked internally for the email you used to post this comment and it was not in any of our suppression lists, so you should be receiving the emails as usual.

Could you please confirm if the email where you are facing the issue is the same as the one you used to post this question?

Patrik S

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