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Stuck up for hours at workspace creation

Janakiraman Venugopalan
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June 6, 2025

After clicking create workspace, the screen got stuck at 'One moment your product is starting up' for several hours.  Not sure where the problem is.  Even after multiple refreshes the saga remains.  For every refresh, the status bar starts again until it reach the end, it becomes red and continues forever.

1 answer

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Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 9, 2025

Hi @Janakiraman Venugopalan

Welcome to the community.

Could I please ask if you could provide a screenshot of the issue by masking any sensitive information?

Thanks and looking forward to your response.

Regards,
Mark C

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