Stuck with We couldn’t log you in

[vika_vedy]

Hello.

I have a bitbucket account for a long time and I haven't logged into it for a long time.

I have tried different browsers (cleared cookies, all site data, etc.)

And in each of them I can't log into bitbucket.

It shows me

We couldn’t log you in

every time

What can I do else ?

[Ben · Accepted solution]

G'day Vika!

Welcome to the Bitbucket Cloud community! :)

I have checked your account and can see it was marked as INACTIVE due to a long period of non-usage. I've just re-activated your account so you should be able to log in now.

Cheers!

- Ben (Bitbucket Cloud Support)