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Trying to activate my account but using a different email address - no email coming

Ian Butt
Ian Butt
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October 5, 2022

Hi I have been trying to use a different email account but I am not getting the activation emails.   Initially my email account wasn't setup correctly but now that has been fixed.   Can someone reset this so I can get the activation email please.

 

Email address is <email removed due to privacy reasons>

 

Thank you

 

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Caroline R
Caroline R
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 5, 2022

Hi, @Ian Butt, welcome to the community! 

I checked our logs and confirmed that your email had a block on the server that prevented emails from being sent to you. So I removed your address from this suppression list. 

Could you please confirm if you receive the email now? 

Kind regards, 
Caroline 

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Ian Butt
Ian Butt
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October 5, 2022

Awesome thanks for your help.  I am able to get the email.

 

Ian

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Caroline R
Caroline R
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 5, 2022

Thanks for your confirmation, Ian! Glad to know that! 

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