User not receiving invite mails

[Leendert Droogendijk]

We have a user that rejoins the development team after being away. When I try to reinvite him he doesn't get a invitiation in his mailbox. Could you please have a look?

[Sahir Maharaj]

Hello @Leendert Droogendijk

If a user isn’t receiving invitation emails, ensure their email address is correctly entered and that the email isn’t being filtered into spam or junk folders.

I recommend to please verify that your domain isn’t being blocked by the user’s email service provider.

If the issue persists, open a ticket with Atlassian support at https://support.atlassian.com/contact/#/ for assistance.