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We couldn’t log you in when accessing bitbucket

Oleh Khomandiak
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September 9, 2025

I get this message when trying to log in BitBucket remote repo:
"

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

"

As I have read on forum it may be the issue of deactivated account. Please reactivate it, thanks

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Shwetha Suvarna
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 9, 2025

Hi @Oleh Khomandiak ,

Thank you for reach out to us.

I have checked your user account, and it seems the account was inactive due to prolonged non-use.

I have now reactivated it. Could you please try logging in again?


Best Regards

Shwetha Suvarna

Oleh Khomandiak
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 16, 2025

thanks, it works

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