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When trying to log in to BitBucket, I receive the following error message:

Jailyn M
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June 13, 2024

bitbucketErrorMessage.PNG

 

We can't log you in right now

Please contact your administrator. Give them this error identifier:

62dea67b-4404-4892-ab09-d868ec9c4f09

1 answer

0 votes
Charlie Misonne
Community Champion
June 21, 2024

Hi @Jailyn M 

Well I think you should contact you administrator/ deparment managing Bitbucket indeed.

From the URL I can see it tries to authentication you with SSO with SAML. The username in SAML does probably not exist in Bitbucket or something like that.

 

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