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Will my repos be deleted?

fredand44 June 19, 2025

Hello

From time to time I have some free time to work on some of my own projects.

I host them at bitbucket.org

How ever, this week I got the following email:

 

fredrik-andersson has been deleted due to inactivity fredrik-andersson has been considered inactive because it has not had any apps or managed accounts in the last 180 days. In an effort to clean up inactive organizations and increase productivity, we have deleted fredrik-andersson. To view remaining organizations, please visit admin.atlassian.com. The deleted organization (fredrik-andersson) is no longer visible in Atlassian administration. If you would like to keep your organization, we suggest that you contact support within 15 days of receiving this email. When contacting support, please provide your organization ID: ...
I manage to log in to my account at admin.atlassian.com, to my surprise my organisation is still there. From this page I also manage to enter my repos at bitbucket.org and nothing seems deleted. I tried to get in contact with the support to make sure nothing gets deleted. But the only interaction with a human being seem to be through this community.
What do you think guys, am my account and all of my work in danger? Do I need to really get in touch with the support and stop the deletion? How do I get in touch with the support then?
Best regards
Fredrik 
 

1 answer

1 vote
Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 20, 2025

Hi @fredand44

Thank you for reaching out to the community.

I've reviewed your inquiry and understand that you recently received a notification indicating that your organization was deleted due to inactivity.

This notification pertains to your Atlassian organization rather than your Bitbucket Cloud workspace. Atlassian has started notifying customers about inactive organizations and has taken steps to delete them.

Conversely, Bitbucket Cloud is not connected to this initiative. I have verified that your Bitbucket Cloud workspace is still active. To verify this workspace, click on your avatar in the top-right corner, select *All Workspaces* from the dropdown menu, and locate the workspace in the list.

Meanwhile, I went ahead and raised a support request on your behalf with our Cloud team to help you further. You should receive an email notification about it.

Regards,
Mark C

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