bitbucket is slow! Is there any method can speed up？

[knight-zhou]

bitbucket is slow! Is there any method can speed up？I am in China

[Ollie Guan]

Hi @knight-zhou ,

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[Rafael Pinto Sperafico]

Hi @knight-zhou ,

Could you please provide more details on the slowness you are experiencing? For instance, are you referring to Bitbucket Cloud or Bitbucket Server?

When you say slow, is it to navigate between pages or to perform Git operations? IF Git operations, do you experience issues when performing HTTP(S) Git operations (e.g gitclone http://...), SSH (e.g git clone ssh://...) or both?

Is it only you experiencing slowness or other people (normal users and administrators) also?

If running Bitbucket Server, do you notice any difference on speed if performing actions using a user from Bitbucket Internal Directory? It could be a communication issue with External Directory (e.g Jira, Crowd, AD) configured on Bitbucket Server.

Perhaps, you should consider raising a support case, so you can provide more details related to your Bitbucket instance (e.g support zip, thread-dumps, heapdump...)

Kind regards,
Rafael