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fatal: remote error: CAPTCHA required

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December 23, 2019

 

hi,

 

I am using bit bucket in Windows AWS and getting below error while giving pull or push command.I don't have admistrator access. 

I have tried logging out and login again into website but still not working.

 

I am changed recently password and updated same in Credential Manager.

 

Please help me.

 

 

git.exe pull --progress -v --no-rebase "origin"

 

git: 'credential-osxkeychain' is not a git command. See 'git --help'.

fatal: remote error: CAPTCHA required

Your Bitbucket account has been locked. To unlock it and log in again you must

solve a CAPTCHA. This is typically caused by too many attempts to login with an

incorrect password. The account lock prevents your SCM client from accessing

Bitbucket and its mirrors until it is solved, even if you enter your password

correctly.

 

If you are currently logged in to Bitbucket via a browser you may need to

logout and then log back in in order to solve the CAPTCHA.

 

Visit Bitbucket at <Edited by Moderator>  for more details.

 

 

git did not exit cleanly (exit code 1) (7047 ms @ 12/23/2019 9:13:28 AM)

 

 

1 answer

0 votes
Nguyen Chau
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 22, 2020

Try using Chrome incognito: yourbitbucketdomain.com/login?auth_fallback
enter your username and password, it will prompt your captcha, enter them one more time and try pushing code again 

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