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transfer admin user without the user

Srcoutts
Srcoutts
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January 18, 2017

Does anyone know if there is a way to transfer admin rights without the admin user. The admin user has left us without giving his password so we are not able to change any details of them to another person.

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Srcoutts
Srcoutts
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January 18, 2017

If the bit bucket was cloud based as I only found out now that it is.

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Dave Bosman
Dave Bosman
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January 18, 2017

If you have access to his mailbox, try resetting his password.

If not, contact Atlassian. 

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Dave Bosman
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January 18, 2017

Hi Scroutts,

 

This should be the solution for you https://confluence.atlassian.com/bitbucketserver/lockout-recovery-process-776640158.html

Regards

Dave

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