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we lost the password for the administrator password

bank_98123
bank_98123
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April 30, 2025

WE LOST THE PASSWORD OF ADMINISTRATOT PASSWORD, AND THE MAIL SETTING NOT WORKING, SO, THE RESET PASSWORD LINK NOT REACHED, HOW YOU CAN HELP ME TO SOLVE THIS ISSUE ?

NOTE, IM USING BITBUCKET 7.9.1, WHICH HOSTED ON A WINDOWS SERVER, WITH SQL SERVER DATABASE

 

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Kurt Klinner
Kurt Klinner
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May 7, 2025

@bank_98123  welcome to the Atlassian community.

 

Have you already had a look into the official documentation https://confluence.atlassian.com/bitbucketserver087/lockout-recovery-process-1209861631.html?

 

Cheers

Kurt

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