Receiving "Something went wrong" when accessing our public repo

[Garrett Frawley]

We receive a "Something went wrong" message with the code: 213f83f0713e4dce91a477eadce1f671 whenever we try to access our public repo https://bitbucket.org/"org"/"company"-api-client-public/src/main/

But if we access https://bitbucket.org/"org"/"company"-api-client-public/ instead. Just shortening the URL. It works. if anyone hits refresh while in the repo it goes back to an error. 

This is new behavior in the last month. How can we resolve this?

[Ben]

Hi @Garrett Frawley 

I've just accessed that public repository from my end without any issues (both with/without /src/main) - so I believe there may be a problem locally with either your browser or the browser cache.

Can you please try clearing your browser cache and attempting to load that direct URL again? Additionally, please try a different browser (or Chrome Incognito mode).

If the issues still persist - we'll need you to raise a support ticket with our support team using your Premium company workspace URL:

• https://support.atlassian.com/contact/

Cheers!

- Ben (Bitbucket Cloud Support)