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Removal of user account from bitbucket

Roopa Mirajkar
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June 9, 2025

I was trying to remove the user and it gives me following error

Unexpected token '<', "<!DOCTYPE "... is not valid JSON

If the problem persists, contact support and include the error code displayed below.

6a64846d18434a0fa0e5051257adbaed

 

1 answer

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 11, 2025

Hi @Roopa Mirajkar 

The reason you're receiving that error is because you're trying to delete the owner of the personal workspace, which is not possible.

We have an article that explains this in detail below, and provides troubleshooting steps:

Cheers!

- Ben (Bitbucket Cloud Support)

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