Request to download projects from my deleted organization

[plam4u]

Hello people from the Bitbucket team :)

I had some projects stored in bitbucket.org/plam4u and I just received an email that the whole workspace (organization) was deleted. I would have downloaded them first if notified or perhaps the notification went to Junk?

It's important for me to download these because that's the only place I had them saved.

The organization ID is bd61b262-jk9a-14c8-j9a6-72476d5j73a8

I thank you in advance for the time invested into looking this. Once I clone my repos, it's okay to delete the organization.

/Plamen

[Phil C · Accepted solution]

Hi @plam4u ,

Welcome to the Bitbucket Cloud community!

I understand that you recently received a notification indicating that your organization was deleted due to inactivity. This notification pertains to your Atlassian organization rather than your Bitbucket Cloud workspace (plam4u). Atlassian has started notifying customers about inactive organizations and has taken steps to delete them.

Conversely, Bitbucket Cloud is not connected to this initiative.

I have verified your Bitbucket Cloud workspace is still active. To verify this workspace, click on your avatar in the top-right corner, select All Workspaces from the dropdown menu, and locate the workspace in the list.

Your workspace is on the free plan. Earlier this year, we provided an update regarding the Free plan through a blog post and email. These updates involve a 1GB limitation on workspace sizes. More details can be found here - Important changes coming to Bitbucket Cloud’s free plan.

Your workspace is hosting several repositories totaling 2.7 GB, which is over the 1 GB workspace storage limit for free workspace.

To address this issue, you have two options:

Option 1:

• Upgrade to the Standard or Premium plan. (This is the simplest option that allows for growth without hitting the workspace size limit.)

Option 2:

• Reduce the sizes of the repositories in your workspace. This method would require collaboration through a ticket.
• Consider deleting repositories

As long as the total size of all your repositories remains under 1 GB, you will be able to push changes again.

I hope this information is useful.

- Phil

[plam4u]

Thank you, Phil! I was able to access the workspace! And thank you for the extra info provided.