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Seems that my account in Cloud Bitbucket is Inactive, cannot login

Oleksandr Bolbat
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February 21, 2025

I've trying to login from clean browser and can't, but everything works just fine with other cloud products

 

Looks like this:

Screenshot 2025-02-21 at 16.27.37.png

1 answer

1 accepted

3 votes
Answer accepted
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 21, 2025

Hi Oleksandr and welcome to the community!

Your Bitbucket Cloud account was indeed in a dormant state, which I believe is the reason for the error you saw.

I reactivated your account just now. Can you please try logging in when you have some time, and let me know if the issue is resolved?

Kind regards,
Theodora

Oleksandr Bolbat
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 21, 2025

Thx!

Now all works just fine! :)

Have a great day!

Like Theodora Boudale likes this
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 24, 2025

Thank you for the update and you are very welcome!

Please feel free to reach out if you ever need anything else!

Have a great week :)

Like Oleksandr Bolbat likes this

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