Speed for pulling changes stays at full speed for a few seconds and then slows down to a crawl

[Rohan]

We have massive files that get pushed, and we use git-lfs for it. Download speeds start out at full speed and then slow down to less than 20KB/s. 

To actually complete the pull, I usually have to cancel the pull, delete unversioned files and rollback the changes. Then delete the index.lock file and start the process again. I have to repeat this at least twice or thrice before the pull actually completes 

[Ben]

Hi Rohan,

Welcome to the Bitbucket Cloud community! :)

Outside of network issues, typically, speed issues can be encountered if there is an issue with the repository health (ie dangling/unreachable commits) or if the repository is quite large/has a high number of refs/objects.

To troubleshoot this further - we'd need access to some verbose logs, as well as to your repository on the server-side so we can check the repository health. For our system to allow us to grant ourselves this access, we require a support ticket to be raised. Given you belong to a paid workspace - you'll need to raise a formal support ticket with us:

• https://support.atlassian.com/contact/

Please let me know if you encounter issues raising a ticket so I can raise one on your behalf. You'll need to let me know your timezone as well so that I can ensure it is routed to the team who operates within your region.

Cheers!

- Ben (Bitbucket Cloud Support)