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Unable to login to my account

os_cz October 11, 2024

Hello, I am using bitbucket. When I successfully login, I always used 2FA with application, I when I clicked "don't have key" I was able to put 6 numbers from App. Now when I click don't have key, some QR code or "put key", but no possiblity to write the numbers. 

 

thank you,

Jan Kudr

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os_cz October 11, 2024

ok, the problem seems in Chrome. In Safari it shows possiblity to add key, or app with qr code. when I click cancel. the choices hides, then I click don't have key and shows 6 digits 2fa and can login. what I am doing wrong in chrome?

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os_cz October 11, 2024

ok, I am sorry. Must click twice on don't have key. FIrst it offers QR code, then it offers 6-digits... 

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