Unable to sync LDAP users

[Ayashakanta Mishra]

Directory ID: 10584065
Name: LDAP server
Active: true
Type: CONNECTOR
Created date: 2021-01-19 14:45:16.06
Updated date: 2021-01-19 15:44:20.305
Allowed operations: [UPDATE_GROUP_ATTRIBUTE, UPDATE_USER_ATTRIBUTE]
Implementation class: com.atlassian.crowd.directory.OpenLDAP
Encryption type: sha
Attributes:
autoAddGroups:
com.atlassian.crowd.directory.sync.issynchronising: false
com.atlassian.crowd.directory.sync.lastdurationms: 32
com.atlassian.crowd.directory.sync.laststartsynctime: 1611051260273
crowd.sync.group.membership.after.successful.user.auth.enabled: only_when_first_created
crowd.sync.incremental.enabled: true
directory.cache.synchronise.interval: 3600
ldap.basedn: dc=son-ldap,dc=com
ldap.connection.timeout: 10000
ldap.external.id: entryUUID
ldap.filter.expiredUsers: false
ldap.group.description: description
ldap.group.dn:
ldap.group.filter: (objectclass=groupOfUniqueNames)
ldap.group.name: cn
ldap.group.objectclass: groupOfUniqueNames
ldap.group.usernames: uniqueMember
ldap.local.groups: false
ldap.nestedgroups.disabled: true
ldap.pagedresults: false
ldap.pagedresults.size: 1000
ldap.password: 
ldap.pool.timeout: 0
ldap.propogate.changes: false
ldap.read.timeout: 120000
ldap.referral: false
ldap.relaxed.dn.standardisation: true
ldap.roles.disabled: true
ldap.search.timelimit: 60000
ldap.secure: false
ldap.url: ldap://11.162.....389
ldap.user.displayname: displayName
ldap.user.dn:
ldap.user.email: mail
ldap.user.encryption: sha
ldap.user.filter: (objectclass=inetorgperson)
ldap.user.firstname: givenName
ldap.user.group: memberOf
ldap.user.lastname: sn
ldap.user.objectclass: inetorgperson
ldap.user.password: userPassword
ldap.user.username: cn
ldap.user.username.rdn: cn
ldap.userdn: cn=admin,dc=son-ldap,dc=com
ldap.usermembership.use: false
ldap.usermembership.use.for.groups: false
localUserStatusEnabled: false

[Metin Savignano]

Looks like ldap.user.group: memberOf might not be the correct setting for your LDAP.