We have a team with several groups. I have a team member who is in one group, the one which I originally invited him to. When I try to add him to any other group, the search is coming back empty.
We are on the premium plan, with 37 users. Any other user I try this with is working no problem, there just seems to be an issue searching for this one user.
If I go to the team Members list, the user is showing up there, and if I search for the user from that Members page the user is showing up.
What could be the issue with this particular user?
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.