Why our Plan getting changed to free from standard?

[Murali Krishna]

Every month our plan in bitbucket getting changed to free from standard. Developers are facing issues on this. Can anyone please give a permanent solution to this?

[Ben]

Hi @Murali Krishna 

Historically I can see this is due to non-payment causing your plan to downgrade.

Please reach out to our customer advocacy team using Billing, payments and pricing as the selection option for further support - as this is not something that can be answered in a public forum:

• https://support.atlassian.com/contact/#/

Cheers!

- Ben (Bitbucket Cloud Support)