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Workspace storage used doesn't update

Luis Rodríguez September 24, 2025

Hi!

After cleaning a lot of projects and repositories during last months, storage space used doesn't update.

Does exist any action that I can made?

Thanks in advance.

1 answer

1 vote
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 25, 2025

Hey @Luis Rodríguez 

If you leave it for a day or so and the size stays unchanged, you should submit a support ticket to request a manual GC of the repository. Automated GC can sometimes be insufficiently aggressive, requiring manual intervention. The most effective approach is to raise a support ticket, especially if you have a paid workspace, to get assistance.

Regards,
Syahrul

Luis Rodríguez September 26, 2025

Hi @Syahrul 

Thanks for your answer!

I have been reducing workspace storage since march. Since then, the size stays unchanged.

I have read about manual GC. For that, I wrote this ticket in order to get assistance from someone of Atlassian Team. In the past, I had other problems and I got assistance in this forum.

If there is other way to send this ticket, please let me know.

Thanks!

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