Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

bitbucket.org does not support on our ip 49.248.5.146

Jimmy Mortensen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 3, 2020

Hello Support ,

We are facing bitbucket.org login issue on our ip ' 49.248.5.146 '  So please our  ip allow to  whitelisting for bitbucket.org

 Thanks!!
Gautam Rai
(Linux+Windows System Administrator)
Mob: 09579879197
mail: gautam@oscprofessionals.in

1 answer

0 votes
Daniil Penkin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 5, 2020

Hello @Jimmy Mortensen,

Welcome to the Community!

Bitbucket generally doesn't blacklist any IP ranges, so unless your Bitbucket account has IP whitelisting configured, there's nothing on Bitbucket side preventing you from accessing it connection-wise. If you do have IP whitelisting enabled, you need to add the IP in question in your account settings, as described here down in the bottom.

I can actually see quite a bunch of requests coming from the IP in question in the last week, >99.5% of which were successful. I'd assume there's some misconfiguration on the client side.

Hope this helps. Let me know if you have any questions.

Cheers,
Daniil

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events