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the profile editing page doesn't load.

David Rhoden
I'm New Here
I'm New Here
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June 25, 2025

I want to change my name on my profile (yes, I spelled my own name wrong) but when I click on Profile I get a blank page.

The error messages I get in the inspector (Firefox) are:

Cookie “__awc_tld_test__” has been rejected for invalid domain. 712020:b8f5bf9a-5d0a-4166-bc19-42ae46881b11

@atlassiansox/feature-flag-web-client@undefined - Feature flag service returned 401, "Different client versions provided: [ClientInfo{name=feature-flag-web-client, version=undefined};ClientInfo{name=feature-flag-web-client, version=null}]". This request will not be retried until the user data has been changed.

 

1 answer

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Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 27, 2025

Hi @David Rhoden

Welcome to the community.

Could you confirm if this is happening using different browsers such Firefox incognito window and/or Chrome?

Regards,
Mark C

David Rhoden
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 27, 2025

It works today (in Firefox). Don't have Chrome to check.

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