when i try to import a public repository from github to bitbucket i am getting below error

[ramani_chandran]

2019-07-31 21:03:19,732 INFO [http-nio-7990-exec-7] RR084414 @1FD09S4x1263x20561152x1 rf10rq 10.45.1.16 "POST /rest/importer/latest/projects/TEST/import/repos HTTP/1.1" c.a.s.i.s.git.command.CreateCommand Repository TEST/maven-quick-start (202) has been created and configured successfully
2019-07-31 21:04:22,944 ERROR [pool-7-thread-2] RR084414 @1FD09S4x1263x20561152x1 rf10rq 10.45.1.16 "POST /rest/importer/latest/projects/TEST/import/repos HTTP/1.1" c.a.b.i.i.repository.RefSyncTask Failed to import repository: TEST/maven-quick-start[202]
com.atlassian.bitbucket.scm.CommandFailedException: '/usr/local/git/bin/git fetch --force --prune --progress https://RamanichandranR@github.com/RamanichandranR/maven-quick-start.git +refs/*:refs/*' exited with code 128 saying: fatal: unable to access 'https://RamanichandranR@github.com/RamanichandranR/maven-quick-start.git/': Failed connect to github.com:443; Operation now in progress
at com.atlassian.bitbucket.scm.DefaultCommandExitHandler.onError(DefaultCommandExitHandler.java:46) ~[bitbucket-spi-4.11.2.jar:na]
at com.atlassian.bitbucket.scm.git.command.GitCommandExitHandler.evaluateThrowable(GitCommandExitHandler.java:104) ~[na:na]
at com.atlassian.bitbucket.scm.git.command.GitCommandExitHandler.onError(GitCommandExitHandler.java:201) ~[na:na]
at com.atlassian.bitbucket.scm.DefaultCommandExitHandler.onExit(DefaultCommandExitHandler.java:31) ~[bitbucket-spi-4.11.2.jar:na]
at com.atlassian.stash.internal.scm.git.command.fetch.FetchExitHandler.onExit(FetchExitHandler.java:39) ~[na:na]
at com.atlassian.bitbucket.scm.BaseCommand.callExitHandler(BaseCommand.java:146) ~[bitbucket-spi-4.11.2.jar:na]
at com.atlassian.bitbucket.scm.BaseCommand$CommandFuture.internalGet(BaseCommand.java:280) ~[bitbucket-spi-4.11.2.jar:na]
at com.atlassian.bitbucket.scm.BaseCommand$CommandFuture.get(BaseCommand.java:244) ~[bitbucket-spi-4.11.2.jar:na]
at com.atlassian.bitbucket.scm.BaseCommand.call(BaseCommand.java:83) ~[bitbucket-spi-4.11.2.jar:na]
at com.atlassian.stash.internal.scm.git.command.SimpleGitCommand.configureAndCall(SimpleGitCommand.java:84) ~[na:na]
at com.atlassian.stash.internal.scm.git.command.fetch.MirrorSynchronizeCommand.call(MirrorSynchronizeCommand.java:108) ~[na:na]
at com.atlassian.stash.internal.scm.git.command.fetch.MirrorSynchronizeCommand.call(MirrorSynchronizeCommand.java:35) ~[na:na]
at com.atlassian.bitbucket.internal.importer.repository.RefSyncTask.syncRefs(RefSyncTask.java:122) [bitbucket-importer-4.11.2.jar:na]
at com.atlassian.bitbucket.internal.importer.repository.RefSyncTask.lambda$call$0(RefSyncTask.java:78) [bitbucket-importer-4.11.2.jar:na]
at com.atlassian.stash.internal.user.DefaultEscalatedSecurityContext.call(DefaultEscalatedSecurityContext.java:51) ~[bitbucket-service-impl-4.11.2.jar:na]
at com.atlassian.bitbucket.internal.importer.repository.RefSyncTask.call(RefSyncTask.java:77) [bitbucket-importer-4.11.2.jar:na]
at com.atlassian.bitbucket.internal.importer.repository.RefSyncTask.call(RefSyncTask.java:37) [bitbucket-importer-4.11.2.jar:na]
at java.util.concurrent.FutureTask.run(FutureTask.java:266) [na:1.8.0_74]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [na:1.8.0_74]
at java.lang.Thread.run(Thread.java:745) [na:1.8.0_74]
... 1 frame trimmed
Caused by: com.atlassian.utils.process.ProcessException: Non-zero exit code: 128
at com.atlassian.bitbucket.scm.SummarizingProcessHandler.complete(SummarizingProcessHandler.java:47) ~[bitbucket-spi-4.11.2.jar:na]
at com.atlassian.utils.process.ExternalProcessImpl.wrapUpProcess(ExternalProcessImpl.java:682) ~[atlassian-processutils-1.7.8.jar:na]
at com.atlassian.utils.process.ExternalProcessImpl.finish(ExternalProcessImpl.java:161) ~[atlassian-processutils-1.7.8.jar:na]
at com.atlassian.bitbucket.scm.BaseCommand$CommandFuture.get(BaseCommand.java:242) ~[bitbucket-spi-4.11.2.jar:na]
... 13 common frames omitted
2019-07-31 21:04:23,150 INFO [threadpool:thread-2] RR084414 @1FD09S4x1263x20561152x1 rf10rq 10.45.1.16 "POST /rest/importer/latest/projects/TEST/import/repos HTTP/1.1" c.a.s.i.s.git.command.DeleteCommand Successfully deleted repository directory /vha/application-data/atlassian/bitbucket/shared/data/repositories/202

[ramani_chandran]

Hi Stephen,

I am already aware of this step. Since my bitbucket account is behind a proxy and my git hub account is not. I think that is creating a problem here. So cant we import a repo to bitbucket repo that is behind a proxy

[Stephen Sifers]

Hello Ramani,

Thank you for sending over the output log from the attempted import. From this log I’m able to see the following error: unable to access 'https://RamanichandranR@github.com/RamanichandranR/maven-quick-start.git/': Failed connect to github.com:443

This error is pointing to an issue accessing the URL you provided. Could you please confirm the account you’re using does have access to this repo and you’re able to authenticate without issue?

Regards,
Stephen Sifers

[ramani_chandran]

Hi Stephen,

Thanks for taking this up. No the bitbucket account does not have access to my github repo. Can you please let me know how to authenticate

[Stephen Sifers]

Hello Ramani,

When you connecting your GitHub instance to Bitbucket to be migrated you should then be authenticated as your GitHub account to access your Repos. There is a guide to walk you through this process and this may be found at Import a repository from GitHub or GitLab.

I hope this information proves helpful and you're able to get your repos imported.

Regards,
Stephen Sifers