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Manage your Atlassian Community profile

51 comments

Jaime González-Capitel Martorell September 1, 2025

@SilkeS 

I'm sorry to bother you again, but I'm having some trouble loading the new information about my profile. It's a bit complex, so here goes the explanation:

  • I have linked my personal account (gmail) to my current corporate account from sngular
  • However, I haven't been able to link my former corporate account at resolution, which was active from 2020 to April 2025. This account was never linked to my personal account, although at some point I decided to just stick with it out of convenience.
  • When I publish articles with my personal account now, my profile states that my organization is resolution, although I have edited my profile both in my personal and my sngular account.
  • In the meantime, I have requested permission to write articles with the Sngular account, but I don't have a lot of activity yet - could you help fast track it? This would solve the problem.

It looks to me like this is old information not being synced from the Atlassian account. Can I raise a ticket for this?

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