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Lost my Kudo tray

Elizabeth Nixon
Contributor
July 25, 2025

Hi there!

On 7/23, I noticed that I no longer have the notifications or kudos icons in the upper right corner here. So I can't access the tray that shows all the good details, like open challenges and how many times I've completed a repeatable challenge. Instead, I have a hamburger menu

Screenshot 2025-07-25 134719.png

which opens these options

Screenshot 2025-07-25 135025.png

Help :)

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Amanda Barber
Community Champion
July 25, 2025

@Elizabeth Nixon - your screen width needs to be at least 1280 width for it to display. They do have it on the roadmap to have it visible in mobile (or narrower than 1280) views. This is a constant struggle for me!

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Elizabeth Nixon
Contributor
July 25, 2025

@Amanda Barber , the trouble is that my screen resolution is 1920 x 1200. I've not changed it, and I was able to access the kudos tray on 7/22/25, but then on 7/23/25 I was greeted with this new hamburger menu and nothing else.

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Amanda Barber
Community Champion
July 25, 2025

How odd, @Elizabeth Nixon - I'd try logging out and back in again and/or clearing your cookies.

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Elizabeth Nixon
Contributor
July 25, 2025

Okay...OMG lol

I was zoomed in to 125%. So not fair! Thank you for your help @Amanda Barber !

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Amanda Barber
Community Champion
July 25, 2025

That will do it! Sneaky zoom! 🔎

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Monique vdB
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
July 25, 2025

Thanks @Amanda Barber!

And yes @Elizabeth Nixon as Amanda mentions, we're working on this so that Kudos will be accessible on mobile and on smaller screen widths. It's a high priority!  💙

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Elizabeth Nixon
Contributor
July 28, 2025

Thank you @Amanda Barber and @Monique vdB! A responsive screen will be awesome, looking forward to it! 

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