Scheduled maintenance for Compass

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Hello to the Compass customer community,

We wanted to share with all of you, our valued customers about the upcoming required maintenance.

The maintenance will take place on April 13, 2025 between 5:00 UTC and 6:00 UTC. This maintenance will impact write access to your Compass cloud site. There will be no impact to read/browse the site during maintenance. Our Statuspage will be kept up to date, we encourage you to signup to get notifications via SMS or Email.

During a maintenance window, failed attempts for write operations will return an error and users will need to refresh the browser window and re-submit the write request after a few minutes.

Note: During the scheduled maintenance, customers are not entitled to SLA credit compensation as outlined in our legal agreement.

Thank you for your patience and understanding as we work to improve performance for all our customers.