CircleCI Orb fails to send data to Compass with 400 error

[Dan Cowell]

I have the CircleCI integration set up on our Compass site, and CircleCI is configured with the necessary Environment Variables.

My CircleCI workflow runs to completion, but deployment events don't appear in Compass, and the output from the orb is as follows:

{
  "workflowId": "49583f40-a780-48b7-bae8-f86ba535df1c",
  "jobId": "9",
  "lastUpdated": "2025-01-31T01:09:00+00:00",
  "status": "SUCCESSFUL",
  "deployments": [
    {
      "environment": {
        "category": "PRODUCTION",
        "displayName": "deploy",
        "environmentId": "production"
      },
      "lastUpdated": "2025-01-31T01:09:00+00:00"
    }
  ]
}

Results from Compass:

Error calling Compass, result: 400
{
  "errorMessage": "Unable to send events to Compass",
  "success": false
}

It looks like other people are experiencing this issue: https://github.com/atlassian-labs/Compass-Orb/issues/14

Has anyone found a workaround?

[Shresta Bangaru]

Hi Dan! Thanks for reaching out. Would you be able to open a support ticket including this error description, your Compass site URL, and your project slug so that we can look into this further?