Option to dynamically edit the payload template for alert properties

[Taras Taranenko]

In Atlassian Compass, under the global alert policy, I noticed there’s no option to dynamically edit the payload template for alert properties. Could you confirm whether dynamic payload template editing is supported, and if not, is there a roadmap or recommended workaround for customizing alert properties at the global level?

[Tomislav Tobijas]

Hi @Taras Taranenko ,

To my knowledge Operations currently does not provide an option to dynamically edit the payload template for alert properties, nor could I find any open suggestion related to it.

Curious—what would be the use case for this in your particular requirement? (If you could share it here)
Maybe what you're looking for can be achieved in some other way 👀

Generally, what you can also do is to reach out to the Support team and discuss your requirement with them. If approved, someone from their team can probably create a new feature request on which you can vote and leave your comments.

Cheers,
Tobi