コンフルにてフローチャート Draw.io を使おうとしたのですがライセンスエラーになる

[松本優子]

・ページ作成時に、上部バーの「＋」アイコンの▼を開く
・Draw.io diagram から表示されたフローチャートをクリックしてcopyするとライセンスエラーとなる
とった挙動となる場合は　どのように対応すればよいですか。

[Marija Radovic · Accepted solution]

Hi,

Could you please attach a print screen showing the licence error you reported?

Thanks,

Marija

[松本優子]

The error screen is shown here.

Please check it.

[Marija Radovic]

Hi,

Could you translate the error and describe in English all the steps you performed please?

What is your draw.io SEN?

Thanks,

Marija

[松本優子]

License Error

Your license is not valid, please see this page

Close

The link on the page will take you to a github page with support information.

[Marija Radovic]

Thanks. 

My suggestion would be to contact your admin so he/she could check the licence (e.g if the licence key is applied or to follow https://desk.draw.io/support/solutions/articles/16000051595-get-a-new-evaluation-license-for-draw-io-for-confluence-server)

Feel free to contact us again if you or your admin need additional help.

Marija